Privacy Policy for AGS Holdings



Effective Date: 04/01/2025



At AGS Holdings ("we", "us", or "our"), we value your privacy and are committed to maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, services, or communications. By using our services, you agree to the practices described in this Privacy Policy.



1. Consent to Receive Communications

We are committed to ensuring that all communications with you are lawful and transparent. By providing your phone number or email address, you consent to receive communications from us as outlined below: Message and data rates may apply.



Marketing Communications: If you have opted in to receive marketing communications, you consent to be contacted by us via phone calls, text messages, or email. These communications may include promotions, special offers, and updates on our services.



Automated Communications: By providing your phone number, you consent to receive phone calls and text messages from us using automated dialing systems or prerecorded voice messages, as allowed by the Telephone Consumer Protection Act (TCPA).



Right to Revoke Consent: You have the right to revoke your consent at any time. To opt-out of marketing communications, simply reply "STOP" to any text message we send you, or contact our customer support team at [insert customer support email or phone number].



2. Types of Communications

We may send the following types of communications: Message frequency may vary based on user activity and preferences.



Promotional Communications: If you’ve opted in, we may send you marketing messages about our products, services, or special offers. These messages may be sent via phone calls, text messages, or emails.



Transactional or Service Communications: You will continue to receive essential communications related to your account, such as order confirmations, billing updates, and customer support messages. These communications are required for us to provide our services and are not subject to the same opt-in or opt-out requirements as marketing messages.



3. Use of Automated Technology

Auto-Dialing and Pre-Recorded Messages: We may use an automated dialing system and prerecorded voice messages to contact you for service-related purposes or for marketing, as permitted by the TCPA. These technologies allow us to reach you in an efficient manner.



Opt-In for Automated Communications: You will be required to provide explicit written consent before we send you automated marketing messages or prerecorded voice messages. Consent is obtained when you provide your phone number via our website or sign up for our services.



4. Opt-Out Mechanism

How to Opt-Out: You can opt-out of receiving marketing communications from us at any time by replying "STOP" to any text message or by following the instructions provided in our emails. If you wish to stop receiving service-related communications, please contact our customer support team at 702.325.7260.

For assistance, reply Help to any message or contact us at 702.325.7260. 



No Charges for Opting Out: You will not incur any fees for opting out of marketing communications, but opting out will not affect your receipt of necessary transactional or service-related messages.



5. Third-Party Sharing

Sharing Contact Information:  We will never share your information with any third party, period.

All categories exclude text messaging originator opt-in	data and consent; this information will not be shared with any third parties.



6. Record Keeping

Consent Documentation: We maintain records of your consent to receive communications from us and store this information securely. This documentation is retained to comply with the TCPA and other relevant legal obligations.

7. Compliance with TCPA

AGS Holdings fully complies with the Telephone Consumer Protection Act (TCPA) and other applicable state and federal laws. We ensure that all marketing communications comply with TCPA guidelines, including obtaining proper consent before sending automated calls or messages.



TCPA Compliance: We will not send you marketing communications via phone calls, text messages, or prerecorded voice messages unless we have received your express consent to do so. Additionally, we will ensure our communication practices remain in full compliance with the TCPA’s rules regarding frequency, content, and opt-out options.



8. State-Specific Regulations

Certain states, such as California, may have additional privacy rights and protections that apply to you. If you reside in a state with specific laws regarding telemarketing or privacy (e.g., the California Consumer Privacy Act), we will comply with these laws and provide you with the necessary rights and protections.



9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make any significant changes, we will notify you by email or display a notice on our website. Please review this policy periodically to stay informed about how we protect your personal information.



10. Contact Information

If you have any questions about this Privacy Policy, wish to update your communication preferences, or wish to revoke your consent, please contact us:



Phone: 702.325.7260

Mailing Address: 5770 S Valley View - Suite B, Las Vegas, NV 89118